Advanced Search

Journal Navigation

Journal Home

Subscriptions

Archive

Contact Us

Table of Contents

Submit your manuscript through SAGETRACK

Sign In to gain access to subscriptions and/or personal tools.
Communication Research
This Article
Right arrow Full Text (PDF)
Right arrow References
Right arrow Alert me when this article is cited
Right arrow Alert me if a correction is posted
Right arrow Citation Map
Services
Right arrow Email this article to a friend
Right arrow Similar articles in this journal
Right arrow Alert me to new issues of the journal
Right arrow Add to Saved Citations
Right arrow Download to citation manager
Right arrowRequest Permissions
Right arrow Request Reprints
Right arrow Add to My Marked Citations
Citing Articles
Right arrow Citing Articles via HighWire
Right arrow Citing Articles via Google Scholar
Right arrow Citing Articles via Scopus
Google Scholar
Right arrow Articles by TJOSVOLD, D.
Right arrow Articles by McNEELY, L. T.
Right arrow Search for Related Content
Social Bookmarking
Add to CiteULike   Add to Complore   Add to Connotea   Add to Del.icio.us   Add to Digg   Add to Reddit   Add to Technorati   Add to Twitter  
What's this?

Innovation Through Communication in an Educational Bureaucracy

DEAN TJOSVOLD

LEONARD T. McNEELY

Communication between people from diverse organizational units can facilitate innovation. Employees of a postsecondary educational institution were interviewed to obtain specific incidents of when they tried to solve problems innovatively. The results indicate that employees with cooperative goals, but not those with competitive and independent goals, communicated openly and skillfully, made progress in solving the problem, developed high-quality and creative solutions, efficiently used their resources, felt positive about the experience, and expected to work with others successfully in the future. The predominant reason given for cooperative goals was common objectives. The results suggest that cooperative goals complement the skillful communication of diverse perspectives to foster innovation in an organization.

Communication Research, Vol. 15, No. 5, 568-581 (1988)
DOI: 10.1177/009365088015005004
Add to CiteULike CiteULike   Add to Complore Complore   Add to Connotea Connotea   Add to Del.icio.us Del.icio.us   Add to Digg Digg   Add to Reddit Reddit   Add to Technorati Technorati   Add to Twitter Twitter    What's this?


This article has been cited by other articles:


Home page
 Journal of Leadership and Organizational StudiesHome page
S. Boerner, S. A. Eisenbeiss, and D. Griesser
Follower Behavior and Organizational Performance: The Impact of Transformational Leaders
Journal of Leadership and Organizational Studies, February 1, 2007; 13(3): 15 - 26.
[Abstract] [PDF]

Home page
 Small Group ResearchHome page
C. L. Wong, D. Tjosvold, and F. Lee
Managing Conflict in a Diverse Work Force: A Chinese Perspective in North America
Small Group Research, August 1, 1992; 23(3): 302 - 321.
[Abstract]

Home page
 Human RelationsHome page
D. Tjosvold
Making a Technological Innovation Work: Collaboration to Solve Problems
Human Relations, November 1, 1990; 43(11): 1117 - 1131.
[Abstract] [PDF]