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Communication Research
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Survivors' Information Seeking Following a Reduction in Workforce

MARY K. CASEY

VERNON D. MILLER

JOHN R. JOHNSON

Although research on downsizing emphasizes surviving employees' reactions to organizational change, little attention is given to survivors' attempts to meet their information needs. This study of a national insurance company examines employees' information-seeking behaviors prior to and following a permanent reduction in force (RIF). Results indicate that an RIF (a) increases survivors' information deprivation and job insecurity and (b) is associated with the increased use of certain information-seeking strategies and the decreased use of others. In addition, survivors' need for feedback differentially affects their information-seeking efforts. The implications of the research findings and directions for future research are discussed.

Communication Research, Vol. 24, No. 6, 755-781 (1997)
DOI: 10.1177/0093650297024006007
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