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Communication Research, Vol. 14, No. 1,
85-108 (1987)
DOI: 10.1177/009365087014001005
Electronic Emotion
Socioemotional Content in a Computer-Mediated Communication Network
RONALD E. RICE
GAIL LOVE
This article investigates a new communication medium—public computer conferencing—by separately and jointly analyzing two basic aspects of human communication: (1) content, the extent to which such systems can support socioemotional communication, and (2) connectivity, communication patterns among system users. Results indicate that (1) computer-mediated communication systems can facilitate a moderate exchange of socioemotional content and (2) basic network roles did not generally differ in percentage of socioemotional content. Some fundamental issues in analyzing content and networks in computer-mediated systems, such as structural equivalence versus cohesion network approaches, are discussed in light of these results.
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