|
Sign In to gain access to subscriptions and/or personal tools.
|
Communication Research, Vol. 23, No. 1,
3-43 (1996)
DOI: 10.1177/009365096023001001
Computer-Mediated Communication
Impersonal, Interpersonal, and Hyperpersonal Interaction
JOSEPH B. WALTHER
While computer-mediated communication use and research are proliferating rapidly, findings offer contrasting images regarding the interpersonal character of this technology. Research trends over the history of these media are reviewed with observations across trends suggested so as to provide integrative principles with which to apply media to different circumstances. First, the notion that the media reduce personal influences—their impersonal effects—is reviewed. Newer theories and research are noted explaining normative "interpersonal" uses of the media. From this vantage point, recognizing that impersonal communication is sometimes advantageous, strategies for the intentional depersonalization of media use are inferred, with implications for Group Decision Support Systems effects. Additionally, recognizing that media sometimes facilitate communication that surpasses normal interpersonal levels, a new perspective on "hyperpersonal" communication is introduced. Subprocesses are discussed pertaining to receivers, senders, channels, and feedback elements in computer-mediated communication that may enhance impressions and interpersonal relations.
 CiteULike  Connotea  Del.icio.us  Digg  Reddit  Technorati What's this?
This article has been cited by other articles:
|
|
|
|
 
M. C. Yzer and B. G. Southwell
New Communication Technologies, Old Questions
American Behavioral Scientist,
September 1, 2008;
52(1):
8 - 20.
[Abstract]
[PDF]
|
|
|
|
|
|
|
D. Diermeier, R. I. Swaab, V. H. Medvec, and M. C. Kern
The Micro-Dynamics of Coalition Formation
Political Research Quarterly,
September 1, 2008;
61(3):
484 - 501.
[Abstract]
[PDF]
|
|
|
|
|
|
|
C. L. Toma, J. T. Hancock, and N. B. Ellison
Separating Fact From Fiction: An Examination of Deceptive Self-Presentation in Online Dating Profiles
Pers Soc Psychol Bull,
August 1, 2008;
34(8):
1023 - 1036.
[Abstract]
[PDF]
|
|
|
|
|
|
|
P. M. Valkenburg and J. Peter
Adolescents' Identity Experiments on the Internet: Consequences for Social Competence and Self-Concept Unity
Communication Research,
April 1, 2008;
35(2):
208 - 231.
[Abstract]
[PDF]
|
|
|
|
|
|
|
Z. Tufekci
Can You See Me Now? Audience and Disclosure Regulation in Online Social Network Sites
Bulletin of Science Technology Society,
February 1, 2008;
28(1):
20 - 36.
[Abstract]
[PDF]
|
|
|
|
|
|
|
E. Champagne
Review Article: Girlfriend in a comma: romancing on the internet
New Media Society,
February 1, 2008;
10(1):
159 - 166.
[PDF]
|
|
|
|
|
|
|
Nan Li, M. H. Jackson, and A. R. Trees
Relating Online: Managing Dialectical Contradictions in Massively Multiplayer Online Role-Playing Game Relationships
Games and Culture,
January 1, 2008;
3(1):
76 - 97.
[Abstract]
[PDF]
|
|
|
|
|
|
|
D. Williams, N. Ducheneaut, L. Xiong, Y. Zhang, N. Yee, and E. Nickell
From Tree House to Barracks: The Social Life of Guilds in World of Warcraft
Games and Culture,
October 1, 2006;
1(4):
338 - 361.
[Abstract]
[PDF]
|
|
|
|
|
|
|
G. R. Berry
Can Computer-Mediated Asynchronous Communication Improve Team Processes and Decision Making? Learning From the Management Literature
Journal of Business Communication,
October 1, 2006;
43(4):
344 - 366.
[Abstract]
[PDF]
|
|
|
|
|
|
|
J. W. Turner, J. A. Grube, C. H. Tinsley, C. Lee, and C. O'Pell
Exploring the Dominant Media: How Does Media Use Reflect Organizational Norms and Affect Performance?
Journal of Business Communication,
July 1, 2006;
43(3):
220 - 250.
[Abstract]
[PDF]
|
|
|
|
|
|
|
J. Campbell and G. Stasser
The Influence of Time and Task Demonstrability on Decision-Making in Computer-Mediated and Face-to-Face Groups
Small Group Research,
June 1, 2006;
37(3):
271 - 294.
[Abstract]
[PDF]
|
|
|
|
|
|
|
R. K. Polat
The Internet and Political Participation: Exploring the Explanatory Links
European Journal of Communication,
December 1, 2005;
20(4):
435 - 459.
[Abstract]
[PDF]
|
|
|
|
|
|
|
M. A. Lieberman and B. A. Goldstein
Self-help On-line: An Outcome Evaluation of Breast Cancer Bulletin Boards
J Health Psychol,
December 1, 2005;
10(6):
855 - 862.
[Abstract]
[PDF]
|
|
|
|
|
|
|
M. J. Mallen, D. L. Vogel, A. B. Rochlen, and S. X Day
Online Counseling: Reviewing the Literature From a Counseling Psychology Framework
The Counseling Psychologist,
November 1, 2005;
33(6):
819 - 871.
[Abstract]
[PDF]
|
|
|
|
|
|
|
J. E. Barnett
Online Counseling: New Entity, New Challenges
The Counseling Psychologist,
November 1, 2005;
33(6):
872 - 880.
[Abstract]
[PDF]
|
|
|
|
|
|
|
U. Becker-Beck, M. Wintermantel, and A. Borg
Principles of Regulating Interaction in Teams Practicing Face-To-Face Communication Versus Teams Practicing Computer-Mediated Communication
Small Group Research,
August 1, 2005;
36(4):
499 - 536.
[Abstract]
[PDF]
|
|
|
|
|
|
|
S. Y. Tettegah
Technology, Narratives, Vignettes, and the Intercultural and Cross-Cultural Teaching Portal
Urban Education,
July 1, 2005;
40(4):
368 - 393.
[Abstract]
[PDF]
|
|
|
|
|
|
|
P. M. Valkenburg, A. P. Schouten, and J. Peter
Adolescents' identity experiments on the internet
New Media Society,
June 1, 2005;
7(3):
383 - 402.
[Abstract]
[PDF]
|
|
|
|
|
|
|
M. D. Bergren
Virtual First Impressions
The Journal of School Nursing,
April 1, 2005;
21(2):
122 - 124.
[Abstract]
[PDF]
|
|
|
|
|
|
|
B. van den Hooff, J. Groot, and S. de Jonge
Situational Influences on the Use of Communication Technologies: A Meta-Analysis and Exploratory Study
Journal of Business Communication,
January 1, 2005;
42(1):
4 - 27.
[Abstract]
[PDF]
|
|
|
|
|
|
|
S. C. Herring and A. Martinson
Assessing Gender Authenticity in Computer-Mediated Language Use: Evidence From an Identity Game
Journal of Language and Social Psychology,
December 1, 2004;
23(4):
424 - 446.
[Abstract]
[PDF]
|
|
|
|
|
|
|
S. Henderson and M. Gilding
'I've Never Clicked this Much with Anyone in My Life': Trust and Hyperpersonal Communication in Online Friendships
New Media Society,
August 1, 2004;
6(4):
487 - 506.
[Abstract]
[PDF]
|
|
|
|
|
|
|
V. R. Whiting and S. C. de Janasz
Mentoring in the 21st Century: Using the Internet to Build Skills and Networks
Journal of Management Education,
June 1, 2004;
28(3):
275 - 293.
[Abstract]
[PDF]
|
|
|
|
|
|
|
N. Bowker and K. Tuffin
Using the Online Medium for Discursive Research About People With Disabilities
Social Science Computer Review,
May 1, 2004;
22(2):
228 - 241.
[Abstract]
[PDF]
|
|
|
|
|
|
|
S. C. Herring
Slouching Toward the Ordinary: Current Trends in Computer-Mediated Communication
New Media Society,
February 1, 2004;
6(1):
26 - 36.
[PDF]
|
|
|
|
|
|
|
J. Lamerichs and H. F.M. T. Molder
Computer-Mediated Communication: From a Cognitive to a Discursive Model
New Media Society,
December 1, 2003;
5(4):
451 - 473.
[Abstract]
[PDF]
|
|
|
|
|
|
|
R. A. Friedman and S. C. Currall
Conflict Escalation: Dispute Exacerbating Elements of E-mail Communication
Human Relations,
November 1, 2003;
56(11):
1325 - 1347.
[Abstract]
[PDF]
|
|
|
|
|
|
|
E. V. Hobman, P. Bordia, B. Irmer, and A. Chang
The Expression of Conflict in Computer-Mediated and Face-To-Face Groups
Small Group Research,
August 1, 2002;
33(4):
439 - 465.
[Abstract]
[PDF]
|
|
|
|
|
|
|
K. Schwienhorst
Why Virtual, Why Environments? Implementing Virtual Reality Concepts in Computer-Assisted Language Learning
Simulation Gaming,
June 1, 2002;
33(2):
196 - 209.
[Abstract]
[PDF]
|
|
|
|
|
|
|
B. BONEVA, R. KRAUT, and D. FROHLICH
Using E-mail for Personal Relationships: The Difference Gender Makes
American Behavioral Scientist,
November 1, 2001;
45(3):
530 - 549.
[Abstract]
[PDF]
|
|
|
|
|
|
|
R. Willson
Comparing In-Class and Computer-Mediated Discussion Using a Communicative Action Framework
Journal of Planning Education and Research,
June 1, 2000;
19(4):
409 - 418.
[Abstract]
[PDF]
|
|
|
|
|
|
|
W. Schweiger
Media Credibility -- Experience or Image?: A Survey on the Credibility of the World Wide Web in Germany in Comparison to Other Media
European Journal of Communication,
March 1, 2000;
15(1):
37 - 59.
[Abstract]
[PDF]
|
|
|
|
|
|
|
K. Burke, K. Aytes, L. Chidambaram, and J. J. Johnson
A Study of Partially Distributed Work Groups: The Impact of Media, Location, and Time on Perceptions and Performance
Small Group Research,
August 1, 1999;
30(4):
453 - 490.
[Abstract]
[PDF]
|
|
|
|
|
|
|
A. Blanchard and T. Horan
Virtual Communities and Social Capital
Social Science Computer Review,
October 1, 1998;
16(3):
293 - 307.
[Abstract]
[PDF]
|
|
|
|
|
|
|
B. Hermelin
Location of Professional Business Services: Conceptual Discussion and a Swedish Case-Study
European Urban and Regional Studies,
July 1, 1998;
5(3):
263 - 275.
[Abstract]
|
|
|
|
|
|
|
S. A. SKUMANICH and D. P. KINTSFATHER
Individual Media Dependency Relations Within Television Shopping Programming: A Causal Model Reviewed and Revised
Communication Research,
April 1, 1998;
25(2):
200 - 219.
[Abstract]
|
|
|
|
